EVERLINK PAYMENT SERVICES APPOINTS RAYMOND GINGRAS VICE-PRESIDENT, OPERATIONS
MARKHAM, ON, June 16, 2008 - Everlink, a leading premier provider of high-integrity electronic transactions and payments services to the Canadian Financial Services marketplace, has named Raymond Gingras to the position of Vice-President, Operations. In this position, Raymond will have leadership responsibility for all customer service and support related operations including the Implementations team, Testing and Q/A team, National Customer Support Center and on-line and off-line applications support teams. Raymond will report directly to the office of the President, Mark Ripplinger, with a mandate to deliver strong growth through a focus on Customer Service and Support, and Operational Excellence.
Raymond brings to Everlink more than 20 years of technical and operational management in the IT industry. Prior to joining Everlink, Raymond held progressively senior level positions in several organizations, most recently within Subex World. Earlier, Mr. Gingras built a solid track record at the executive level in a variety of roles with organizations such as Alcatel USA, Rogers and Nortel. His extensive operations and technology knowledge has helped him manage New Product Introduction, Product Support, Quality Assurance and Mult-site international service and support operations throughout his career.
Ray's focus on customer service and support and deep expertise in operational processes will assist Everlink in its business strategy to become an even stronger, more consistently dependable leader in the payments processing business.
Raymond is a professional Electrical Engineer and holds a Bachelor of Science in Electrical Engineering from the University of Ottawa.
About Everlink
Everlink Services delivers a reliable, comprehensive, mature and industry leading suite of Electronic Transaction, ATM and POS products, solutions and services that assist your business in offering innovative and up-to-date services to your clients.
In addition to these core services, Everlink is a leader in EMV / Chip solutions with a full Interac certification for SCD (Shared Cash Dispensing), and is in the process of developing advanced solutions for the Financial Services market such as Enhanced ATM Management Services (AMS), Mobile Banking, Fraud Management and Prepaid, Loyalty and Gift Card Services.
The Everlink products, solutions and services are delivered today nationally to more than 375 Credit Unions, 30 Schedule I and Schedule II banks and FIs, 5 major Group and Intercept Processors and a growing number of ISOs.
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3.3 Million National Customers through 330 credit unions, 50 Schedule I, II & III Banks, 4 Group & Intercept Processors and a growing number of ISOs
4-Year Performance Reliability: 99.9992%. 99.9998% in 2011 & 2010; 99.9970% in 2009; 100% in 2008
EMV Certified with Interac, VISA and MasterCard
PCI DSS compliant
600 Million Debit & Credit Transactions Annually - $15 Billion in Transactional Value
75% of Canadian Credit Unions use Everlink driving and switching solutions
Everlink is owned by FIS & Celero Solutions
Everlink is an Interac Certified leading expert in EMV Chip Technologies and capabilities - Member of exclusive multilateral K-W Trial
Everlink services the payment transaction business needs of over 370 organizations