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The Everlink ATM Management System (AMS) is an automated calling system using a Gasper software product. Everlink AMS will notify a financial institution’s predefined contact or service vendor when an ATM experiences a fault such as a paper jam, out of cash situation, or system problem.
ATMs are monitored 24 hours a day, 7 days a week by Everlink AMS, to provide Everlink clients with the current condition of their terminals. Everlink AMS also allows a client to query ATMs by calling into the system to retrieve dispatch information, acknowledge dispatches, update ticket information, and check the current status of its ATMs 24 hours per day.
Everlink clients interact directly with the Everlink AMS system by using a touch-tone phone and an Everlink-distributed user ID and password.
Everlink AMS provides on line access to view current status and open tickets for each ATM. Access can be provided to the client and or their third party service providers.
Everlink AMS proactively monitors re-occurring problems and provides this information in a status code frequency report.
News
Everlink Enables EMV Certified Hypercom Devices » Read More
Korea Exchange Bank of Canada to process transactions through Everlink » Read More
Everlink Enables Cambrian Credit Union for End-to-End EMV Transactions » Read More
Everlink Partners with Chase Paymentech to Offer a New Merchant Credit Acquiring Program (MCAP) » Read More
Everlink Enables Conexus Credit Union for End-to-End EMV Chip Transactions » Read More
Everlink Enables Laurentian Bank of Canada, a Schedule 1 Bank, for End-to-End EMV Chip Transactions (SCD) » Read More
Fidelity National Information Services, Inc. to Acquire Metavante Technologies, Inc. » Read More
Everlink is Awarded a $100+ Million Contract for services to Canadian Credit Unions. » Read More
Everlink Key Facts
3.3 Million National Customers through 330 Credit Unions, 30 Schedule I and Schedule II Banks, 4 Group & Intercept Processors and a growing number of ISOs
99.997% Reliability (2008 and 2009); 99.991% 2010 YTD
EMV Certified with Interac, VISA and MasterCard
PCI DSS compliant
600 Million Debit & Credit Transactions Annually - $15 Billion in Transactional Value
75% of Canadian Credit Unions use Everlink driving and switching solutions
Everlink is owned by Fidelity National Information Services & Celero Solutions
Everlink is an Interac Certified leading expert in EMV Chip Technologies and capabilities - Member of exclusive multilateral K-W Trial
Everlink services the payment transaction business needs of over 370 organizations