2015
- Selected by the Credit Union Payments Strategy Committee as the recommended Payments Switch for Canadian credit unions.
About Us
Everlink Payment Services Inc. is is a leading provider of innovative & integrated payments and digital solutions for financial institutions and service providers.
Contact Us
Key Everlink stats
2.62B+
Transactions annually
4.5M+
Card Authorization File (CAF) records under management
5.5M+
Debit cards issued
2,300+
ATMs Under management
90,000+
Canadian merchants’ transactions processed
Corporate Recognition
Our Vision
To be the leading provider of Innovative & Integrated
Payments & Digital Solutions for Financial Institutions &
Service Providers.
Our Mission
Client-centricity above all
- Continue to DIVERSIFY as a comprehensive, innovative and integrated Payment Solutions Provider, Extending our core products and services and Expanding our Lines-of-Business, in alignment with a clear, understood and communicated Solution Roadmap.
- Continue to DIFFERENTIATE as a recognized Leader in the Payments Industry with Best-in-Class Performance, Innovative Solutions and Outstanding Client Service & Support.
- Continue to GROW through Expanded Market Focus, Joint-Ventures, Alliances and Partnerships.
Our 4 Cornerstones
- Client-centricity
- Innovation
- Operational Performance
- Strength
We serve clients
in the financial services market space
98% of Canadian credit unions.
55% of consumer facing schedule 1 and 2 banks.
100% of tokenized Interac® mobile debit payments in Canada are processed by Everlink.
Connected to 14 different payment networks.
Recognized payments leadership
At Everlink we are dedicated to building, maintaining and nurturing long-lasting relationships. Our goal is to enable our clients, enhancing their service offerings and ensuring success by providing the innovative payments solutions they need to serve their members, customers, and merchants and providing platforms for effective client engagement.
Hiring Experienced Professionals
By being a recognized leader in Payments Solutions with an outstanding team of some of the most experienced, skilled and innovative Payments Professionals in the industry.
Exceptional Employee Engagement
To gauge employee satisfaction, Everlink conducts an annual employee survey which has a 5-year “Best Employers” average of 81.2%.
Performance Reliability
By consistently delivering upper 1st quartile payments platform performance.
Investing in Innovation
By continually investing in innovative payments technologies of the future.
Monthly Webinars
By hosting a monthly Solutions Series webinar to inform our partners and clients of Everlink’s vast range of solutions, how they can help Financial Institutions achieve maximum ROI, and to provide transparency and updates with regards to our innovation roadmap.
Measuring & Exceeding Expectations
By continuously evaluating and ensuring our client’s needs are met: In 2018, for the 9th year in a row, Everlink exceeded its target “Client Loyalty Index” score of 85% with an impressive 86.8% – five year average of 87.8%.
Client Centricity Above All
By maintaining an unwavering commitment to client-centricity.
A History of firsts
2010
- Migrated credit union clients to EMV issuing and acquiring.
Contributing To Our Local Community
While supporting the initiatives that are close to the hearts of our clients, Everlink is also a proud supporter of Blue Door Shelters, a local shelter in York Region that provides a safe, supportive environment and services for people who are homeless or at risk of becoming homeless. They operate three, no-fee, emergency shelters for families, men and youth.
To find out how you can help, visit www.bluedoorshelters.ca
Supporting Communities Abroad
The Co-operative Development Foundation of Canada (CDF Canada) is an international development charity that helps improve the lives of women, men, children and their communities through co-operatives. We envision a world where self-reliant communities flourish. CDF Canada is working with local partners in Africa, Asia, Latin America and in Eastern Europe to establish and grow community-owned co-operatives that help people achieve more prosperous, self-reliant lives.
For more information about CDF Canada, visit www.cdfcanada.coop