ATM Managed
Services Features
ATM Managed Services
Flexible offerings for international card acceptance
Everlink’s Dynamic Currency Conversion allows Financial Institutions to service international cardholders by enabling them to make transactions in their home currency. Cardholders will have access to the Canadian dollar withdrawal amount and the withdrawal amount in their home currency. The cardholder also has access to the exchange rate at the time of the cash withdrawal.
Monitoring: Automated alerts for superior incidentdetection
The Everlink ATM Monitoring service utilizes an automated 24/7 system that notifies a Financial Institution’s predefined contact or the service vendor when an ATM is in distress, or in the case of a communications problem. All ATMs connected to the Everlink switch are provided standard ATM Monitoring services.
Incident management: For immediate response & cost management
Everlink ATM Incident Management is the combination of our ATM monitoring software and the 24/7 support offered by our customer service experts in the National Client Support Centre (NCSC).
This solution provides a single point of contact – through the NCSC – for the capture of ATM fault or other conditi
Build loyalty with multi-language support
Everlink understands that Financial Institutions serve a diverse community of members and customers. With Multi-Language support, your ATM can now service those members / customers seeking to complete a transaction in another language.
The ability to display transaction text in various languages provides speed and simplicity for your members / customers. While they complete transactions in the language that they’re most comfortable with, your financial institution builds loyalty, therefore guaranteeing future visits to the ATM.
Electronic journal management for reduced cost & increased efficiency
Everlink understands that Financial Institutions serve a diverse community of members and customers. With Multi-Language support, your ATM can now service those members / customers seeking to complete a transaction in another language.
The process of manually retrieving a transactional electronic journal file is time-consuming, expensive and also requires physical access to the ATM. With the Everlink ATM Electronic Journal Management service, the transactional electronic journal file is retrieved daily and deposited at Everlink’s centralized repository for client access and retrieval. Retrieving the file then becomes as easy as logging in through our dedicated online portal and downloading the electronic journal files you require. This can be done at any time and from any location.