MARKHAM, ON, AUGUST 18TH, 2020 – Everlink Payment Services Inc. is pleased to announce that SBI Canada Bank has selected Everlink for the refresh of their ATM fleet in conjunction with their Windows 10 upgrade initiative. In addition, SBI Canada will outsource components of their ATM operations to Everlink, leveraging Everlinks ATM Express 360°™ Managed Services.

More and more Financial Institutions are seeking ways to optimize their ATM operational expenses, without sacrificing ATM channel security and user experience quality. For this reason, SBI Canada Bank looked to partner with Everlink, and leverage Everlink expertise in delivering a full turnkey ATM managed outsource model – Everlink ATM Express 360°™ Managed Services. As consumers increasingly opt for card-based, online, mobile and other emerging digital channels to do their banking, ATM transaction volumes have slowly and steadily eroded over the past several years. That said, the ATM channel will continue to be a popular and viable channel for years to come prompting many banks and credit unions to look for ways to drive operational efficiencies through flexible, progressive and variable OPEX models, such as Everlinks ATM Express 360°™ Managed Services program.

“At SBI Canada Bank we have our client’s best interest in mind. Providing them with a reliable and intuitive ATM is one way we can offer, along with all of our other products and services, the best client experience when they visit our branches,” says Mr. Joseph Selvaraj Savier, President & CEO at SBI Canada Bank. “We are excited to implement Everlinks ATM Express 360°™ Managed Services to take advantage of the rich functional and operational capabilities, and very proud to collaborate with one of Canada’s leading payment services providers.”

SBI Canada Bank will be refreshing their entire ATM channel by upgrading all of their ATM locations to Diebold 7750 series ATMs, with the first installation scheduled for later this Fall. The ATM hardware upgrade project, coupled with the adoption of Everlinks ATM Express 360°™ Managed Services will deliver on the following milestones and services:

• ATM Hardware Transformation with Windows 10 Software and Implementation Services
• Enhanced ATM Monitoring with Remote Diagnostics
• ATM Hardware and Software Maintenance
• Integrated Software Deployment Services for Compliance and Security
• ATM Marketing Content Delivery and Personalization
• Remote Electronic Journal Management
• Deposit Automation Page

“Many of our clients have been expressing their need for an ATM channel managed services model to help them manage and optimize their ATM channel related operational costs, while concurrently enhancing quality of service, currency of technology and range of options. Earlier this year, we shared our Everlink ATM Express 360°™ Managed Services roadmap and I’m proud to say that our team delivered as per plan, providing a comprehensive, flexible and affordable industry-leading ATM Managed service,” says Mark Ripplinger, President & CEO, of Everlink. “We look forward to further enhancing our strong partnership with SBI Canada Bank through the provision of Everlinks ATM Express 360°™ Managed Services in addition to current core payment transaction processing, Card Management and Fraud Management.”

Everlink provides the driving technology at the heart of ATM networks, connecting the various ATM operators and their stakeholders. For additional information on Everlinks ATM Express 360°™ Managed Services, or other products and services offered, please contact your Everlink Account Executive.

SBI Canada Bank was incorporated in 1982 as a wholly-owned subsidiary of the State Bank of India, India’s largest commercial Bank in terms of assets, deposits, branches and employees. SBI Canada Bank provides full-service banking to meet the needs of its retail, commercial and corporate customers, including accounts, credit cards, mortgages, loans, remittances and more. SBI Canada Bank offers friendly in-person service at branches in Toronto, Mississauga, Scarborough and Brampton in Ontario, and Vancouver and Surrey in British Columbia. Its experienced staff is fluent in many Indian languages and ready to make your banking experience smooth and efficient. We offer products and services tailored to the needs of individuals and businesses, including an easy account-opening process, competitive rates and an intuitive mobile banking application. SBI Canada Bank is a Schedule II Canadian Bank listed under the Bank Act and is a member of Canada Deposit Insurance Corporation.

Everlink Payment Services Inc. is a leading provider of comprehensive, innovative and integrated payments solutions and services for credit unions, banks, and SMEs across Canada. In addition to supplying best‐in-breed technology infrastructure and payment network connectivity, we offer a comprehensive range of integrated payments Lines of Business including: Payment Network Gateway, ATM Managed Services, Card Issuance & Management, Fraud Management Solutions, Mobile Payments, Professional Services and SME Solutions.

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